How can we help?

Go to Sign up, enter your email and a password of at least 10 characters with letters and numbers, and accept the terms. Your account opens straight away with a practice account of 10,000 virtual USDT.

Email support@zenvorika.com from the address you registered with and we'll help you regain access. For your security we never ask for your old password.

Exchanges are generally expected to know who their customers are in order to prevent fraud, money laundering and account theft. Verification will be required before deposits and withdrawals.

No. Zenvorika is in pre-launch and does not accept deposits of any kind. Do not send funds to any address claiming to be a Zenvorika deposit address — it is not genuine.

Assets sent on a network the receiving address doesn't support can be lost permanently. Always match the network on both sides and send a small test amount first.

Withdrawals are planned to be processed in batches within minutes, then depend on the blockchain's confirmation time, listed on the fees page.

The trading terminal gives you 10,000 virtual USDT held in your browser's memory. Orders fill against live market prices. Reloading the page resets balances and history. Virtual funds have no monetary value.

A market order fills immediately at the best available price. A limit order only fills at your chosen price or better and may wait on the book. See the market vs limit orders guide in the learn centre.

A buy limit fills only when the live price falls to your limit or below; a sell limit when it rises to your limit or above. You can cancel it in the Open orders tab.

REST and WebSocket APIs for market data and order management are planned for launch, with read-only and trade-only key scopes and IP allow-lists. Documentation will be published then.

Zenvorika will never ask for your password, 2FA codes or wallet seed phrase, and will never ask you to send funds. Report the contact to security@zenvorika.com.

Email security@zenvorika.com with reproduction steps. Please test only against your own accounts and give us reasonable time to fix the issue before disclosure.

A phrase you choose that appears in every genuine Zenvorika email. An email without it did not come from us.

No. Savings and staking products are not available during pre-launch. The earn page explains how they are designed and what the risks are.

No. Rates are variable and the value of the underlying asset can fall. You can lose some or all of your capital.

The schedule starts at 0.10% maker and 0.10% taker and decreases with 30-day volume. See the fees page for tiers, network fees and a calculator.

Yes, deposits are planned to be free. Withdrawals carry a flat per-network fee shown before you confirm.